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Concept Formation

These services belong under the Concept Formation category, as they occur first in the development cycle of a new idea, change or project. They are undertaken to provide us with an understanding of which concept is the best to achieve the purposes set out initially, as well as the benefits and feasibility of the concept, and to formulate it.
01
ConOps (Concept of Operations)
Provides a deep explanation of different concepts/solutions concerning a given problem, as well as how they operate.
03
Project Benefits
Defines the benefits of the project being undertaken or solution chosen.
02
Pugh Matrix
A matrix of concepts/solutions which identifies the weighted categories of benefits for each solution. This provides a grading from which the best solution is chosen.
04
Feasibilty Analysis
Defines the feasibility of a given solution taking into account all known elements of the client’s business standing. Determines the solutions’ viability, costs, and benefits.
Stakeholder Engagement

These services belong under the Stakeholder Engagement category, as they concern stakeholders within or outside of a business/project, but relate to that business/project. Stakeholders can be all parties that have a "stake" in the work undertaken, such as the users, the developers, the investors, the clients etc.
They are crucial to consider in all circumstances, as they are the reason that the work is being done in the first place. This is the reason that effective engagement with stakeholders is key in securing their support and/or funding.
01
Stakeholder Analysis (UML)
Diagram that assists users, developers and stakeholders to understand the intricacies of a system, and the connectivity between its various elements with actors.
03
Governance Structure Diagram
Diagram that relates to the overall governance of the project, displaying the internal structure and connectivity (such as between staff), as well as external stakeholders (such as government or contractors/sub-contractors).
02
Stakeholder Management Plan
Defines the processes, procedures, tools and techniques to effectively engage stakeholders in project decisions and execution based on the analysis of their needs, interests and potential impact.
04
Stakeholder Register
This is a comprehensive list of the stakeholders relating to a project/business, and how they should be approached.
Definition of Business System

These services belong under the Definition of Business System category, as they relate to the requirements set out by a company for a given concept/project in regards to its operation with respect to a user or system, the management of those requirements and the verification & validation of its functionality, all core values of system engineering which serve in the definition of a business system or project.
01
User Requirements
Defines the requirements set out by the users or stakeholders of the business in regards to the business or system needs, such that the business or system is in an effective, efficient, safe and satisfying state.
04
Verification Matrix
A matrix connecting the final product to the system requirements set out initially, for the purpose of verifying that the business/system carries out the intended functionality.
02
System Requirements
Defines the “translated” technical requirements captured by the expert understanding of the user requirements, which relate to the intricacies of the system or business itself.
05
Validation Matrix
A matrix connecting the final product to the user requirements (true needs of the business), validating whether or not they have been satisfied. This determines whether an implemented system fulfils its specified requirements.
03
Requirements Management Plan
Plan on how to successfully analyse, document and manage the requirements set out by the users or stakeholders of the business/project.
Integration

These services belong under the Integration category, as they help integrate and combine a business or system from all its individual parts in an effective way that elevates the whole business or system and improves its flow.
01
Integration Management Plan
Plan that describes how to manage and integrate sub systems or individual parts of the business together such that it offers better or more robust functionality combined. integration management includes the processes and activities needed to identify, define, combine, unify, and coordinate the various processes and project management activities.
02
Risk and Complexity of Integration
Describes the risks and complexities of integrating sub-systems or individual business parts together, because integrating doesn’t always improve the performance of the business or system, there needs to be proper reasoning and understanding of the integration before it occurs.
Business Direction

These services belong under the Business Direction category, as they are meant to guide the business towards its goals, whether those are time-bound (long-term or short-term) or target oriented (reach an objective), and the structure behind those goals.
01
Business Vision (Statement)
Defines the business’ vision for its future, catered and customised for you.
02
Business Mission (Statement)
Defines the business’ mission that impacts the world around us, with a direction that serves your needs
03
Organisational Structure Diagram
Diagram that relates to the overall governance of the business and the roles & responsibilities of each position.
Strategic Analysis

These services belong under the Strategic Analysis category, as they are tools to improve and expand the business decision-making and strategies in order to improve the overall performance of the business and enhance the customer experience when using products or services.
01
Business Strategy
Defines your business’ strategic goals with or without targets, as envisioned by you.
04
Customer Experience
Advice on how to reach out to your target audience and provide the best experience.
07
Benefits Register
List of planned benefits of a given project, describing the details that relate to them and expectations around them.
02
Business Capabilities
Defines the capabilities of the business according to provided information, and can be used as a marketing tool for acquiring clients.
05
Business Case
​Provides justification on taking up a project, essentially proving that it’s worthwhile through gathered data/evidence.
03
Market Research
Advice on how to carry out market research and utilise data to investigate an opportunity or a future prospect.
06
Cost-Benefit Analysis
Financial analysis tool used to determine the benefits provided by a project against its costs.
Project Management

These services belong under the Project Management category, as they are tools that set and plan out the business/project objectives and break them down into smaller and more manageable tasks.
01
Project Milestones
Defines the milestones that need to be reached for a project to be deemed finished, as well as if they are optional or mandatory.
04
Work Breakdown Structure
The breakdown of all the tasks necessary to be undertaken to achieve the objectives set out. A hierarchical decomposition of the total scope of work to be carried out by the project team to accomplish the project objectives and create the required deliverables.
02
Migration States
Defines the states of the business/system that it rotates around (for example when its operational, under maintenance, under transition/renovation).
05
Document Control Plan
Plan on how to control documentation related to a business/project or improvement on current methodology used.
03
GANTT Chart
Bar chart of schedule information where activities are listed on the vertical axis, dates are shown on the horizontal axis, and activity durations are shown as horizontal bars placed according to start and finish dates. Provides a roadmap of objectives to be reached and an estimated timeline for them.
Reporting & Automation

These services belong under the Reporting & Automation category, as they are meant to ease, modernise and improve reporting and automate repetitive and time-consuming tasks.
01
Reporting
Use of tools that can feedback to the business progress or performance of a given business or project (e.g. Power BI Scripts)
02
Automation
Use of tools that can help a business automate certain tasks (e.g. Power Automate, Power Apps, other software).
03
Artificial Intelligence (AI)
Advice on usage of AI tools for various tasks needing to be automated or broken down into simpler tasks.